GDPR rules in EU were born as a try to contrast the cyber crime that affected mainly the banks and the health sector operating on the internet. As well as the big search engines and the big social networks which are taking advantage of the collected personal datas, in order to sell them to the producers on the market.
And I
understand that. Thing is, this whole thing crawls down to us. The little guy in the totem pole. Now, some people might not really give a shit about that, but sites like these are either a business, a hobby, or both. For me, it's both. I love PlayStation, I always have. I love my users, but there are bad users, bad apples. I'll explain more in a bit...
These rules are not stupid by themselves because they work somehow. People joining a social network, posting every kind of comment, pictures, videos of their own private life and then complaining because they are shared and used to make money, this is stupid in my opinion.
Yeah, well, in my opinion... That's stupid, too. Because people in general aren't paying attention to what the fuck they're doing! You think because something like Facebook, Twitter, Google+, Instagram, and whatnot - are private, you can just share your life as if you can be careless? No! Look at your profile, and look for identifying information, remove it, and don't complain about it! It's actually your responsibility. Not the Social Media sites'. Yours. But a lot of people in EU complained to senators for something they did on their own. Now, I don't agree with the whole "selling information" thing, that companies do. It's horrible, and it hurts a lot of businesses. I'm just collateral damage and people love to think that's funny.
And on top of that, a lot of those EU users don't realize that the options for keeping things private
is there. Facebook implemented privacy controls everywhere in your profiles so you can determine what is public, and what is shareable. Thing is, people go like "ooops," and "whoops!" as if it's companies faults, and not their own.
(BTW, I'm not talking about you specifically, I'm just saying in general. So, please don't be offended.)
I handle and manage two e-commerce sites of the company I work for (a total of +/- 20k visitors a month just to give you a measure). I had to line up with the GDPR rules of course, but I accomplished it just by adding a couple of paragraphs to the 'Privacy Policy' that describe how we collect personal datas and what we do with them. The user must accept it before signing up. If the rules are accepted, the user cannot complain afterwards.
That's just it. EU doesn't care that those pages exist, and just go ahead to complaining. When I bought this site, I thought it was going to be smooth sailing, I see everyone treating me with respect, being nice, being cordial. Along came this guy.
You know exactly wjat I mean because the PS4Forum Privacy Policy is there and it is correct, so Carlos, where is the problem?
I appreciate you trying to help me look at it in a positive way, and...
It's there. You and I agree there. The problem is that when I e-mailed members, this longtime user, with a single post was actually a troll. GDPR wasn't designed for people like him. It was designed for legitimate requests. So, it ruins other requests by legitimate folks. He was nice at first, but then turned nasty when I said that I wasn't going to delete it, and banned his account. I banned the account for a reason, I didn't want him to repeat the issue that he had in the first place. He's the one who put his first and last name in the fucking username, so why am I being blamed?
To me, it's frustrating because I'm trying to build a fanbase, not
lose people.
