PS4 stopped reading discs - why?

[BadGuyBreezy]

I've had the system since launch, and I don't frequently use it. Last night I was playing Battlefield 4 with my buddy and there were no problems at all. I turned it on today to try playing Assassin's Creed, and it claims that no disc is inserted. I took out the disc, cleaned it with a proper cloth, and it still wouldn't work. Then, I took it out to put in my Battlefield 4 disc, and it won't read that either. What would be the best method of action to resolve this?

 

[daimashin]

It's still under warranty, whatever the problem is don't attempt to fix it yourself. Call Sony support for help, and if all else fail, send it back and get it replaced. I know people are hesitant to send it back because of inconvenience but it's the only way. Don't risk voiding the warranty just because we can't be patient.

 

[Oberon]

Agree,if its just not reading discs at all anymore either try place of purchase if they can swap straight away if not prob contact Sony direct,you will may have a quicker turn around that way.

 

[jstep7262]

Yeah, definitely call Sony. I know we had a Kinect problem with our Xbox One. It was working fine for a few days after we got it and then it just died. It kept on saying that it was unplugged. We did all of the troubleshooting and finally called Microsoft. We had a new one within a few days. Sometimes these things happen. Thank goodness it's still under warranty!

 

[aperture7]

Why is it that so many people are having problems with specifically BF4?

 

[sidd230]

I always said, discs are an outdated medium. Digital is the way to go. I hope the next consoles are digital only.

 

[Oberon]

Im afraid they may be but I hope not.
Digital only sucks in so many ways.

1.Cant trade or resell
2.People with bandwidth limits and speed will be too handicapped,not all countries or cities,towns etc anywhere have decent speeds or cheap enough plans for larger bandwidth caps.
3. If you delete it off your HDD its gone,you can only download again a few times before you need to buy again (depending on Sony's terms at any time)
4.Prob with your HDD and you lose all data,need to download again,see number 3 above for probs with that.People may say you may have probs with discs but Ive only ever had that once with PS3. And with so people putting in larger aftermarket HDD's I think the issue with that could be more common.
5.So far all 'new' releases Ive seen are always more expensive than buying hard copy,at least with hard copies you can search for cheaper prices at online shops,ebay,amazon etc.
Unless they incorporate something like that in future PS5 where anyone can sell digital on PSN.

Anyway,Im off topic now,see more on this debate here: http://ps4forum.com/38-ps4-games/3147-could-ps4-ever-go-disc-less.html