There's a loose screw inside the PS4???

[blackscarf]

This is my first post so I'm sorry if it's in the wrong thread, and I apologize for my bad English.

I've recently purchased a brand new sealed PS4 on Ebay (from Altatac, $360). It's been working perfectly, but I noticed that there was something like a screw inside when I moved the PS4. It made a little sound. I wonder if anyone ever had this issue.

 

[WackoDaSniper]

Interesting. It could be anything but as long as it works it's all good. May be a screw. Never heard of this before.

 

[blackscarf]

Yeah. And this is from a guy on playstation community, maybe it describes clearer what I tried to say:

Straight out of the box, if i tip the consolde back and forth, side to side, I can hear an object rattling inside of it. Something is clearly loose. Has this happened to anybody else? I haven't even tried plugging it in yet. Would love to talk to Sony first and see what they suggest, but I've been on hold for an hour so far.

 

[WackoDaSniper]

Use their online chat. The phone lines are crazy