voice commands not working

[rybaczok]

hi guys im new to the ps4, im trying to use voice commands with the headset that the ps4 comes with, i have "use voice commands" checked in the settings im not in a party, im at the home screen, the mic is on and plugged in yet nothing happens when i say playstation even when i press R2 no commands come up. am i doing something wrong?

 

[KMJ_84]

There's a trouble shoot guide on the official PS site for this issue

Below are some helpful troubleshooting tips if you are experiencing difficulty with the PS4's voice recognition feature.

• You should see the microphone icon light up blue during voice recognition. If it doesn't, check the connection of your microphone, headset, or camera.
• Your voice might not be recognized if there is too much ambient noise in the background (fans, music, people talking, Mandrakes... ). In this case, the microphone icon will not light up blue, or it will light up blue but fail to recognize your commands.
• Only the headset's microphone is enabled when a headset and a PlayStation Camera are both connected at the same time.
• If you don't say an operation within 10 seconds the voice recognition option goes away.
• Using the controller while the "voice operation" screen is visible will override the voice recognition option

https://support.us.playstation.com/app/answers/detail/a_id/5092

 

[rybaczok]

thanks alot

 

[atown1976]

I thought it only worked with the camera...interesting