Help with ethernet cable?

[haslerr]

I live in my fraternity house and the wifi is god awful. I brought my Ethernet cable to help make the connection faster, but I can not get it to work. I had our IT chair turn the port on, so that is not the issue. I plugged it into my laptop, and it worked, but whenever I try on my ps4, it is unable to obtain an IP address. Suggestions on how to fix this? Thanks

 

[pleirosei]

Is the fraternity house on its own internet connection, or is it using the school's network? Also, if you plug your Playstation 4 into the router, does the network indicator for that numbered slot light up at all? If it does, it is a network setting issue; if it does not, then chances are there is a problem with the Playstation connection.

 

[haslerr]

Is the fraternity house on its own internet connection, or is it using the school's network? Also, if you plug your Playstation 4 into the router, does the network indicator for that numbered slot light up at all? If it does, it is a network setting issue; if it does not, then chances are there is a problem with the Playstation connection.

I have no router in my room. The only routers are upstairs. I just have the port in my wall. We have our own connection, comcast.

 

[don_bidarian]

When you connect with wifi, do you face the same problem? I sense you might have IP conflict.

 

[haslerr]

When you connect with wifi, do you face the same problem? I sense you might have IP conflict.

No i have no problems with the wifi, its just really slow. But its a dynamic IP, so idk if that makes a difference

 

[daimashin]

Not sure what the problem is as I've never seen such an issue before. You said that it's a port in the wall, maybe the port is broken or it's not the RJ45 port at all? Have you tried using a different cable?

 

[haslerr]

Not sure what the problem is as I've never seen such an issue before. You said that it's a port in the wall, maybe the port is broken or it's not the RJ45 port at all? Have you tried using a different cable?

The port is turned on, Ive plugged the ethernet cable into my computer and the internet worked. However, when I plug it into my ps4, it is unable to obtain an IP address. That is the issue. The port is on and working, but the ps4 can not obtain an IP. I set it to automatic so I have no clue what is wrong.

 

[don_bidarian]

The port is turned on, Ive plugged the ethernet cable into my computer and the internet worked. However, when I plug it into my ps4, it is unable to obtain an IP address. That is the issue. The port is on and working, but the ps4 can not obtain an IP. I set it to automatic so I have no clue what is wrong.

If you can, get a dedicated IP from IT person and see if it works.

 

[FeralByNature]

It could be the cable itself or the Ethernet port in the PS4 itself. Try a different Ethernet cable, if not, it could be the port itself or something in the Frat house is interfering with the connection. You never know what can interfere, especially in this day and age. Our electric frypan interferes with the set top box, so the signal drops out for a second whenever the frypan corrects the temperature.

 

[daimashin]

The port is turned on, Ive plugged the ethernet cable into my computer and the internet worked. However, when I plug it into my ps4, it is unable to obtain an IP address. That is the issue. The port is on and working, but the ps4 can not obtain an IP. I set it to automatic so I have no clue what is wrong.

Have you tried to set everything up manually instead? Maybe try to get an IP like what don suggested and enter it manually and see how it goes. It sounds like maybe the port on the PS4 itself is faulty.

 

[wonderings]

It could be the cable itself or the Ethernet port in the PS4 itself. Try a different Ethernet cable, if not, it could be the port itself or something in the Frat house is interfering with the connection. You never know what can interfere, especially in this day and age. Our electric frypan interferes with the set top box, so the signal drops out for a second whenever the frypan corrects the temperature.

The OP already stated that it worked on his laptop. So it is not the cable. The connection works, so it is something in the PS4. I connect via wifi at home and just everything set to automatic so I cannot help, good luck though!

 

[haslerr]

Have you tried to set everything up manually instead? Maybe try to get an IP like what don suggested and enter it manually and see how it goes. It sounds like maybe the port on the PS4 itself is faulty.

I dont think I can obtain an IP and enter it manually as we have a dynamic IP, so it is always changing.

 

[haslerr]

It could be the cable itself or the Ethernet port in the PS4 itself. Try a different Ethernet cable, if not, it could be the port itself or something in the Frat house is interfering with the connection. You never know what can interfere, especially in this day and age. Our electric frypan interferes with the set top box, so the signal drops out for a second whenever the frypan corrects the temperature.

I also tried hookin my PS3 up via the same process and I got the same error; Failure to Obtain IP Address. So I do not think it is the ethernet port.