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That's kinda strange. I have a monitor with my ps4 with the dvi to hdmi cable and it works fine. Make sure your ps4 is set to Hdmi really can't think of what could be causing the issue. Try another cable if you have one.
Sorry I was thinking of the audio.the dvi doesn't send audio you will have to use a toss link cable to a home theater amp to get sound or a gaming headset. I didn't have any luck with that kind of adapter. I ended up getting a belkin dvi to hdmi cable from apple for $30.00 and it worked straight out of the package. I herd a lot of people say the ps4 is very touchy when it comes to those dvi adapters. That's why I opted for something a little more pricey.Mine isn't a cable; I just have the little adapter that has a male DVI end and a female HDMI end. I have that plugged into the monitor, and then the HDMI that came with the console plugged into that. I don't have any other cables to try or even an HDTV so I was pretty let down today. When you say to make sure the PS4 is switched to HDMI, would I need to see a menu to check that?