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I would totally do that but my Call Of Duty Ghosts game is stuck in the PS4. I called the store where I bought it (Future Shop) and they said they can't take it out.
I had same problem, although I tried this and so far it has worked. When you power the system hold down the power on the console till you hear a secound beep. It should take you to safe mode. Go to update softwate or system and update. After it restarts and installs, hopefully issue resolved
My issue was that the game was constantly being ejected, even to the point I couldn't even slide the game back into the tray. However after updating through safe mode it did allow the eject button to finally work and stopped the auto eject problem. I would try and see if it helps.
Did they have you do anything after you turned the screw?.... i did this and the disk has came out, but now it will not take in any disk, i feel like the optical drive is shut off or something?